Embracing patient-centered care (PCC) as a guiding focus across all healthcare initiatives is paramount for delivering results aligned with key organizational priorities.
Encouraging better decisions between patients and providers is a foundational aspect of PCC, proven to enhance patient satisfaction and drive improved health outcomes. In many ways, PCC can be incorporated into operational, clinical, and technological planning. By placing the patient at the core of every organizational decision, PCC propels the exploration of new care models, technology, and organizational benefits. Healthcare leaders can foster an environment where providers, patients, care teams, and caregivers thrive within an effective and empowered healthcare system.
A comprehensive approach to PCC initiatives can help you prepare your organization for the next era of care innovation.
Dr. Laura Copeland is an emergency physician practicing medical psychotherapy, a certified change facilitator, and a medical informatics specialist. She has 18 years of experience planning and implementing electronic solutions while advocating for and supporting technology adoption in healthcare. Having led many complex hospital-based health information systems across Canada and the United States, she is a proven leader in clinical standardization, change leadership, governance, strategic planning, and innovative solutions.
Chief Medical Information Officer Laura Copeland, MD, introduces the power of patient-centricity to deliver highly personalized and compassionate care.
